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BroadcastStore.com Policies

Pricing

BroadcastStore.com makes every attempt to ensure our pricing is as accurate and current as possible. However, mistakes can happen. Pricing is subject to change. If your item is subject to this change, we will contact you before invoicing and shipping your item.

Availability

All non” as-is” items are subject to our quality control check. If an item fails to meet our quality standards, we reserve the right to withhold the sale of this item. If your item fails to meet are high standards, you will be contacted and alternative arrangements may be made. Broadcaststore.com makes every attempt to ensure that our inventory listings are as accurate and current as possible. However, mistakes can happen. Availability is subject to change. If your item is subject to this change, we will contact you and alternative arrangements may be made. In some instances Broadcaststore.com uses third parties to fulfill orders. If we are unable to obtain your item we will contact you and alternative arrangements may be made.

Used Items Warranty

We stand behind the equipment we sell. Most used equipment items we sell feature a 30 day labor and 90 days on parts limited warranty directly from Broadcaststore.com. Items sold for "parts only" or "as is" or are notated as "no warranty" do not have any warranty coverage nor do we warranty heads, drums or misuse of the item.  If you have any questions, please contact us and we'll be happy to provide a detailed written copy of our used equipment limited warranty terms and conditions and answer any questions you may have prior to your purchase.

New Items Warranty

New items carry a manufacturer’s warranty. These manufacturer’s warranties vary and should be handled directly through the manufacturer.

Used Equipment Returns

  • An RMA is required before any item can be returned. Call 818-998-9100 for your RMA authorization.
  • An RMA can only be requested on items within 3 days of receipt of item.
  • Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
  • RMA numbers are valid for 10 days.
  • Broadcaststore.com is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
  • Returns will be charged a 20% restocking fee.
New Equipment Returns
  • An RMA is required before any item can be returned. Call 818-998-9100 for your RMA authorization.
  • An RMA can only be requested on items within 3 days of receipt of item.
  • All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
  • Items with timers must show less than 120 minutes of use.
  • Broadcaststore.com is not responsible for personal data or items left in returned merchandise.
  • Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
  • RMA numbers are valid for 10 days.
  • Broadcaststore.com is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
  • Returned items will be charged a 20% restocking fee
  • No Return/Exchange On:
    • TVs, combos and monitors 37" and larger once opened
    • All consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, etc.) once unwrapped
    • Computers, Software and Hardware once unwrapped
    • Any computers built or modified by Broadcaststore.com to customer’s specifications
    • Special Order merchandise

Accepted Payments

Credit Card

We accept the following credit cards: MasterCard, Visa, American Express, and Discover    

Wire TransferYou may place an order by phone and pay via wire transfer. Our bank information is as follows:
Bank Of America
1001 Devonshire Street
Chatsworth, Ca 91311
USA
818-678-2732
Acct#  21571-66887
RT#     026009593
Swift#  BOFAUS3N
Additional bank fees that may apply are the sole responsibility of the customer. The Broadcaststore.com Order number must be transmitted to us with the wire transfer in order to ensure the proper application of funds to the transaction.  

Check and Cash on Delivery (COD)

To pay by check or COD, please place your order by phone at 818-998-9100. (US customers only)    


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